Terms & Conditions


Welcome to afrochiconline.com.

AfroChic Limited provides access to the afrochiconline website (the "website") and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using afrochiconline. By using afrochiconline, you signify your agreement to be bound by these conditions.

  1. Your Account
    If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password and therefore should take all necessary steps to ensure that the password is kept confidential and secure.

    afrochiconline.com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion.

  2. Privacy
    The information that we receive from you enables us to handle orders, deliver products, communicate with you and in general maintain your account with us. We do not sell your information. We also do not pass it on to third parties unless they are parties performing functions on our behalf who need the information to carry out their duties.

  3. Access to AfroChicOnline.com
    We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

  4. Your conduct
    You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

    You understand that you, and not afrochiconline, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

    You must not use the website for any of the following:

    • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
    • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is objectionable; or which consists of or contains software viruses, commercial solicitation, chain letters, mass mailings or any "spam"
    • to cause annoyance, inconvenience or needless anxiety

  5. Our contract
    When you place an order to purchase a product from AfroChicOnline.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. You will also receive a text message with an invoice number or an MTN bill prompt. Your order represents an offer to us to purchase a product and our e-mail to you represents our acceptance of that offer. If for any reason, you are unable to receive your order, please inform us at least 1 business day in advance by calling 0200 158 696

  6. Delivery
    Payment for items ordered on our site as well as associated delivery and transaction charges shall be made in advance through a bank payment (of a Transflow Invoice) or an MTN mobile money payment.

    Delivery charges are as follows:

    When the order is readyAnd pay
    Pick up the order at the AfroChic Shop0 GH Cedis
    Item is dipatched through AfroChic / Courier     5 GHC for Accra Dispatch, 8 GHS for Courier
    Pick up the order at an STC yard near you5 GHC

    Please note that there is a small transaction charge for the use of the payment systems.

    You reserve the right to refuse an order (the entire order, not part) delivered to you, in which case you will be issued Store Credit for the value of the products (Transaction and Delivery fees are not refundable). In the case of our cash customers, If upon delivery, you are not present to receive your item and have not made arrangements for someone else to pay the delivery charge, a penalty will be added to your next purchase.

  7. Returns
    Please review our Returns Policy, which applies to products purchased from us.

  8. Pricing and availability
    We list availability information for products sold by us on the website. We will inform you by e-mail in the unlikely event that a product you ordered turns out to be unavailable.

    All prices are inclusive of VAT unless stated otherwise.

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